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Privacy Policy

Last updated: January 2026

1. Introduction

Luxembourg Industries ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use our website.

2. Information We Collect

Information You Provide

  • Contact information (name, email, phone number)
  • Company information (company name, website, country)
  • RFQ details (material requirements, specifications)
  • Supplier application information
  • Communications with us

Information Collected Automatically

  • IP address and general location
  • Browser type and version
  • Pages visited and time spent
  • Referring website

3. How We Use Your Information

We use collected information to:

  • Respond to inquiries and RFQs
  • Process supplier applications
  • Improve our website and services
  • Comply with legal obligations
  • Perform compliance screening where required

4. Data Sharing

We do not sell your personal information. We may share data with:

  • Suppliers (as necessary to fulfill orders)
  • Service providers (hosting, analytics)
  • Legal authorities (when required by law)

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data. However, no internet transmission is completely secure.

6. Data Retention

We retain personal data for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required by law.

7. Your Rights

Depending on your location, you may have rights to:

  • Access your personal data
  • Correct inaccurate data
  • Delete your data
  • Object to processing
  • Data portability

8. Classified Information

We do not solicit or handle classified information. Please do not submit classified or export-restricted technical data through this website.

9. Contact Us

For privacy-related questions, contact us at:
Email: privacy@luxindus.com

10. Changes to This Policy

We may update this policy from time to time. Changes will be posted on this page with an updated revision date.